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Doubling sales of custom cases
In addition to offering the most extensive range of stocked packaging, warehouse and office supplies in Europe, RAJA also provides a comprehensive range of bespoke and custom packaging, specifically targeting eCommerce companies that want to deliver a branded product to their customers.
We recognised that increasing our speed to quote custom products with high product expertise could create a better customer experience and improve our conversion rate. Therefore we approached PACKAGING.ai to support us with this objective.
After using PACKAGING.ai, we saw immediate positive results in our process and our bottom line. Now, we can respond to inquiries immediately and help our customers decide what to order on the spot without them checking competitor sites.
PACKAGING.ai has been helping us engage our prospects and capture leads for six years. Our sales of bespoke items keep growing, and we expect to double them this year. We are currently working on integrating PACKAGING.ai technology into our operations in Europe.
Tom Rodda, Managing Director, RAJA UK
Doubling sales of custom cases
In addition to offering the most extensive range of stocked packaging, warehouse and office supplies in Europe, RAJA also provides a comprehensive range of bespoke and custom packaging, specifically targeting eCommerce companies that want to deliver a branded product to their customers.
We recognised that increasing our speed to quote custom products with high product expertise could create a better customer experience and improve our conversion rate. Therefore we approached PACKAGING.ai to support us with this objective.
After using PACKAGING.ai, we saw immediate positive results in our process and our bottom line. Now, we can respond to inquiries immediately and help our customers decide what to order on the spot without them checking competitor sites.
PACKAGING.ai has been helping us engage our prospects and capture leads for six years. Our sales of bespoke items keep growing, and we expect to double them this year. We are currently working on integrating PACKAGING.ai technology into our operations in Europe.
Tom Rodda, Managing Director, RAJA UK
Frequently Asked Questions
No. MRP systems are great at what they do – planning manufacturing resources. They can be complex to use and need lots of information completed to track production. Before placing the order, customers need to look at options. This doesn’t need the same detail. It does need to be easy and quick.
PACKAGING.ai complements your MRP by handling the pre-sales work. Designed for salespeople, it is straightforward to use and fast. It’s there to explore options and pick the best one.
PACKAGING.ai is pre-loaded with data. We will collect from you board pricing, machinery details, chosen styles, and your pricing method during our structured go-live process. PACKAGING.ai will then be ready to go. Users typically self-train.
We will provide you with a template to upload revised board prices after the initial implementation so that you can keep things up to date.
Yes! The trend of buyers looking to engage digitally continues, with 67% actively preferring to engage online and 40% insisting on it. The trend will likely continue as baby boomers retire and millennials form a more significant part of the workforce.
Nothing is taken away by adding PACKAGING.ai to your website, and it is simple enough for many customers to self-serve. Customers can continue to get in touch through other channels if they wish. Their experience will be improved by the increased responsiveness of your sales team backed by PACKAGING.ai.
